At the beginning of this month, we were delighted to have KidKraft back into our store. They have a fantastic range of high quality wooden toys from Dolls Houses, Wooden Play Kitchens and Outdoor Play Equipment.
Our relationship with KidKraft enables us to despatch an item direct from their Warehouse and as such this means that the item arrives direct from the Netherlands.
As a result of Brexit what this has done is lead to an increase in delivery times, resulting in KidKraft products not arriving into the UK as quick as they did previously. Often it is taking 2-3 weeks for the product to arrive.
They are now despatching the majority of their items via UPS however, the tracking information for the parcel does not update until the parcel has cleared customs and it is in a UPS depot. Which means that you may often see that the parcel is still in the Netherlands when it's actually on its way into the UK.
We are currently reviewing our options with KidKraft which could result in stock being held locally within our own warehouse or we accept that the product will take longer to arrive.
We will be closely monitoring the situation and updating our delivery lead times on our site to reflect the length of time these parcels are taking.