Multi Activity Table in Purple

• All items are covered under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations by a 14-day cooling off period.
• If you wish to return an item you must notify us within 14 days from the day you receive your goods by contacting our customer services team.
• In order to return an item to Liberty House Toys we do need authorisation so please contact us in the first instance.
• In the event of a return due to you no longer wanting the item, you will be expected to pay for the goods to be returned to ourselves taking reasonable care to ensure the items returned are received in the original packaging, in an unused, saleable condition.
• Upon receipt of the returned item, we will inspect the returned item. If deemed unused and in an original condition, the refund will be put back into the original payment method of the order.
• If the return is deemed unfit for resale, the item will be returned to you without any refund.
• All assembled dimensions are advised on each individual product listing. Please check before ordering that the item will fit in your desired location. Do not assemble if you are unsure on the colour/style. We are unable to accept any returns of items which have already been assembled.
• We will refund the cost of the item via your original payment method. Delivery charges will not be refunded.

Cancelling your order

• You have the right to cancel your order prior to despatch.
• If you request to cancel your order after the item has left the warehouse but prior to delivery you will be charged for the delivery costs incurred direct wtih our supplier. Whilst we may not charge you a delivery fee at the outset these costs are built into the overall cost of the product. 

Items damaged in transit

• If the item arrives damaged please contact us within 24 hours so that we can rectify any problems immediately for you.
• Please supply pictures of the damaged items and the packaging so that we can ascertain if the item was damaged during transit.
• If on arrival you can see that the item is damaged through the packaging, please request that the delivery driver adds a note to advise that they've arrived damaged.
• All products/parts that arrive damaged will be replaced ‘like for like’ free of charge in the quickest possible timeframe.
• For wooden items damaged in transit we will replace the damaged parts only and not the complete carton. This prevents the likelihood of the whole carton getting damaged for the second time. Replacement parts are packed individually and securely for transit.
• If we are not able to replace the damaged parts within 7 working days, a collection will be arranged for full refund.