Easy Returns 30-day return period for refund or exchange
Finance options are available Klarna, ShopPay, Paypal available at checkout
When will my order be delivered?
An estimated date of delivery is provided above.
Your order will be sent direct from our Suppliers Warehouse.
We will send you confirmation of despatch along with the tracking details of your parcel.
Delivery services are subject to product availability and current stock levels.
Whilst we will do our best to meet the dates given, all delivery dates provided are estimates only and are not guaranteed. Where we are made aware of a delay with your delivery we will notify you at the earliest opportunity.
No compensation will be given due to late or delayed deliveries.
Can I return my product if I have changed my mind?
Yes, they must be returned in an unused condition, in the original packaging and complete with all original parts and accessories within 28 days of you receiving your order.
We cannot accept items back which have been partially or fully constructed.
Returned items which are not in new or unused condition may not be fully refunded.
Junior Bambinos Ltd is unable to pay for the cost of returning goods.
We cannot accept responsibility for returned items which do not reach us. Therefore, we recommend that you send returns via a tracked service of your choice, retaining your proof of postage. This returns policy is in addition to your Statutory rights.
Should you wish to return your item, please initiate a return request from your account or contact us directly.
What can I do if my item (or part of it) is damaged?
We do our best to ensure your product arrives to you in the best condition possible.
In the event that your item has arrived damaged, please contact within 7 days of your delivery so we can escalate this with our Customer Care team.
Our aim will be to replace the item (or part of) as soon as practially possible - typically within 3-5 days.
What can I do if my item is faulty?
For goods which are deemed as faulty, you are entitled to an automatic refund, or we are happy to offer an exchange on any faulty item(s) within 28 days of delivery.
Please note that any faulty product MUST be returned to us in order to qualify for either a refund or an exchange.
In order to arrange for a product to be returned, please either initiate a refund in your account or contact us directly.
We will then action either a replacement or a refund in full and we will cover the cost of any collection/delivery charges.
Can I get spare parts?
Yes, Spare Parts such as replacement screws / fixings that you may have lost can be purchased.
Please get in contact with us at JuniorBambinos and we'll confirm the cost involved.
5 stars: 6 (75%)
4 stars: 1 (13%)
3 stars: 1 (13%)
2 stars: 0 (0%)
1 star: 0 (0%)
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Anonymous
Nice little table but came scratched
Nice little table and chairs but came with scratches all over the table top and chairs.
Hi Kate,
Thank you for taking the time to leave a review, but the product certainly shouldn't have arrived in that manner.
Would you mind sending me a couple of pictures of the scratches so that we can get it replaced for you.
Many Thanks
Lind - Junior Bambinos
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Anonymous
Excellent Customer Service.
I can’t comment on the table and chairs as they are still not built , but the customer service from Junior Bambinos was second to none.
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Anonymous
Exactly what it says!
This was perfect for my 3 (nearly 4) year old.. a very solid table and chairs. It arrived quickly and was easy to assemble. I have bought a little tablecloth to put on it so it will stay lovely and white!
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Anonymous
Very pleased with prompt service and product
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Anonymous
My negative expirience has turned into a positive one.
I left a 2 star review here following receipt of 2 faulty chairs. Linda from JB contacted me immediately and arranged to send a replacement set. I am so impressed with your customer aftercare - thank you so much!
Hi Laura,
Firstly I’m so sorry that the product you have received is faulty.
Can you please send over a picture of the faulty chair as we’ll arrange to get the set replaced for you.
It’s not acceptable that it arrives like that.
Many Thanks
Linda
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Anonymous
Great quality
Bought after seeing at a friends house. Good weight to it all and good quality furniture. Bit of a fiddle to build the table but nothing we wouldn’t do again. Very pleased with.
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Anonymous
Great service, mediocre quality!
One of the parts were missing, contacted the company and got an instant reply and whole new table and chairs sent out which was fab! Unfortunately the table itself isn’t the best quality, the chairs are a bit uneven on the floor and it’s already got a couple of chips in the legs. However, can’t really complain for £60, cheap and cheerful!
HI Emma,
Thank you for taking the time to review, glad you received your missing part and we really appreciate your honest view of the product too.
Thanks
Lind - Junior Bambinos xx
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Anonymous
Great table
Great, just as we wanted. Sturdy, arrived very quickly. Thanks
Thank you for taking the time to review the product.