TERMS & CONDITIONS
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This website is operated by Junior Bambinos Ltd.
Address: Ash Cottage, 6 Church Croft, Lofthouse, Wakefield, WF3 3SQ | Co Reg: 12160993 Tel: 01924 729010 | Email: hello@juniorbambinos.com
Throughout the site, the terms “we”, “us” and “our” refer to Junior Bambinos. Junior Bambinos offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SHOPPING AT JUNIOR BAMBINOS
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
HOW TO PLACE AN ORDER
You can place an order either online via this website, or should you prefer, you can call us on 01924 729010 (calls charged at a local rate) and we will arrange to take the order over the phone.
When you place an order with us, you are making an offer to buy goods.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will contact you to inform you of the situation, resulting in no contract between us, unless you're prepared to accept the change(s).
DESCRIPTIONS
Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods.
Whilst goods may be shown assembled they may require assembly by you and we will where possible advise you of this on the product details page.
We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
PRICING
The price of your product is that that is applicable at the time of purchase. Prices are are quoted in UK Sterling (GBP).
Promotional prices only apply during the period stated. Previously viewed prices via cookies on your computer will not be honoured and requests to do so will be refused. Sale prices are available only while stocks last.
DELIVERY
We offer a variety of delivery options. Full details of the options available can be located here.
We aim to despatch your order within 24 working hours of it being placed and dependent on your chosen delivery method we aim to deliver your goods within 3 working days.
We use a range of couriers to deliver our parcels and you will be informed which courier, along with the tracking details (where applicable) once we email to confirm your order has been despatched.
Please check your order on delivery - any goods found to be missing or damaged should be notified to ourselves within two working days of delivery of the items.
Deliveries should arrive within 3 working days from the date you receive your email to inform that your order is on it's way (despatched). In the event that your order has not arrived, please contact us so that we can look into this for you.
ESTIMATED DESPATCH DATE
We use Estimated Despatch Dates when we know our suppliers are due to receive further stock, this allows us to place your item on back order with them, and they will despatch the goods direct to you once they have the stock available.
Where you have purchased a product that stated an Estimated Despatch Date any estimated dispatch date is an estimate, which can change without notice. Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We are not responsible where this causes a delay or failure in delivering your goods. As soon as we know of any delay with despatching your order, we will inform you immediately and you have the right to cancel your order should you chose to.
PAYMENT
Junior Bambinos welcomes payment via Visa, MasterCard, Maestro and Visa Electron and uses a secure payment processing gateway to maintain the security of your details.
Full payment will be taken at the point of ordering. Should you chose to pay via any other method as agreed with Junior Bambinos full cleared payment is required before your order will be despatched.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay later.
- Financing.
Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
In the event Junior Bambinos is unable to fulfil your order, we will refund your payment to your original payment method.
Where applicable, all delivery charges will be shown prior to you placing your order.
ACCEPTANCE OF YOUR ORDER
For all orders placed online or via the phone, you will receive an e-mail order acknowledgement which is deemed as acceptance of your order. It is important that your correct e-mail address is provided at the time of purchase.
By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.
YOUR RIGHT TO CANCEL UNDER DISTANCE SELLING REGULATIONS
Where you purchase a product or a number of products together from our website or through our Customer Service team you have a right to cancel this contract within 14 calendar days after the date on which the product(s) was (were) delivered to you from Junior Bambinos.
Where multiple items form part of the same order but have been delivered separately, your right to cancel starts 14 calendar days after the date on which the last product(s) was (were) delivered to you.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). Please notify us, in writing, by post to: Junior Bambinos, Ash Cottage, 6 Church Croft, Lofthouse, Wakefield, WF3 3SQ
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
This right does not apply to any personalised product(s), to any product(s) which have been made or adapted to your requirements, to any product(s) which cannot be returned for hygiene reasons such as toiletries, underwear or swimwear.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery at the standard delivery charge.
In order to receive a full refund, all we ask is that you take reasonable care of the product(s) and that they are returned to us in the same condition and, to the extent possible, in the same packaging as when we delivered them to you. We may make a deduction from the reimbursement for loss in value of any product(s) supplied, if the loss is the result of unnecessary handling by you.
We may withhold reimbursement until we have received the product(s) back. We will refund you without undue delay, and not later than 14 days from the day you return any products supplied, or provide us with evidence that you have returned them. The refund will be processed to the original form of payment used for the initial transaction, unless we have expressly agreed otherwise to an alternative.
You will be responsible for any postage or other costs incurred in returning the product(s) to us, except where goods might have been delivered to you in error or where the product is faulty or not as described.
If your order comprises of multiple items, you can cancel and return any of the items individually or in combination.
OUR REFUND, EXCHANGE AND RETURNS POLICY
We want you to be happy with your purchase. If for any reason you are not satisfied, we offer a 30 day returns policy where you can return any unused item(s), in its original packaging with tags still attached, provided that it is in a resalable condition.
On return, you will have the option to either Exchange the item or request a refund.
Exchanges will be provided to a product of your choice, to the original purchase price where an email order confirmation is provided. Any price increase should be paid at the time of exchange and any price decrease will be refunded to the original form of payment.
Refunds will be processed to the original form of payment and currency used where an email order confirmation is provided/available. Delivery charges will not be refunded where you a requesting a refund after the 14 day cancellation period (please see above)
EXCLUSIONS
There are some products which we will not be able to exchange / refund such as:
- Items such as toiletries, underwear and swimwear for hygiene reasons
- Any item which has been made to order or personalised for you
- Gifts Cards
- Products discounted as a clearance event, these products are non-refundable and will be marked as such
- Nothing within this refund, exchange and returns policy affects your legal rights, and in particular you will always be entitled to return goods to us for a full refund if they were faulty or not as described and we cannot remedy the fault to your reasonable satisfaction
RETURNING YOUR GOODS
We request that you get in touch with us prior to returning an item, this will ensure we can select the most appropriate method for return.
Where you have chosen to return a product to us as it is not what you wanted any postage incurred by returning items to us will not be refunded. You are responsible for the return of the product to us.
Where you are returning the item by post, you are recommended to use a form of delivery which includes insurance for the full value of the product in case it is lost or damaged in the post. We may refuse a refund or exchange where an item is lost or damaged in transit.
To ensure the safe return of your items, please package your item with care. We recommend that items valued over £50 are returned using a trackable delivery service and for items valued over £100 or more, we recommend that you insure your return for the value of the product and use a signature required delivery service.
GIFT VOUCHERS AND E-GIFT CARDS
Gift Vouchers / E-Gift Cards can be purchased here.
The purchase of an e-gift card will be subject to credit/debit card clearance which can take a couple of hours.
Once an authorisation is cleared the e-mail will be sent to the designated recipient. E-gift cards purchased Monday - Friday before 5 pm will be e-mailed free of charge to your designated email address within 2 hours of credit/debit card authorisation.
E-Gift cards ordered after 5 pm Monday-Thursday will arrive the following day. E-Gift cards ordered after 5 pm on a Friday or during the weekend will not be delivered until Monday.
- Please treat your traditional card as if it were cash as the balance cannot be returned to you if it is lost, stolen or damaged.
- Any unspent amount left on a gift card will automatically expire, and will be lost, if the gift card is not used for a period of 12 consecutive months. This period cannot be extended in any circumstances. A balance enquiry is not considered use.
- Your card can only be redeemed in the currency of issue.
- The value on any gift cards cannot be exchanged for cash. No change will be given in relation to any purchase made by a gift card and, instead, any balance will remain on your gift card which you can then apply to any future purchases.
- You can check the balance remaining on your gift card by contacting us at Junior Bambinos
- Gift cards are non refundable except in accordance with distance selling regulations which apply when you purchase a gift card through our Customer Service team or from our website.
- You have a right to cancel a distance selling contract within 14 calendar days after the date on which the gift card was sent to you by Junior Bambinos. Please refer to the "your right to cancel under distance selling", section.
- Any refund due for any product purchased with a gift card will be made to a gift card. Where the gift card has been used by way of part payment for the product the refund of that part payment will be made to a gift card.
GIFTING AN ORDER
You have the option to send your order as a Gift to a recipient which is not you. This can be done with or without a Gift Message or Gift Wrap (where available).
GIFTING AN ORDER - DATA PROTECTION ACT
In addition to the uses referred to in our Privacy Policy, we may disclose relevant personal information to the recipient about the purchaser and to the purchaser (such as a name) about the recipient (such as a name) in connection with the gift.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy click here.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Junior Bambinos, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Junior Bambinos and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this website shall be resolved by English Courts.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@juniorbambinos.com.
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