Help Centre

General Information

You can contact us via phone, email and on any of our Social Media Channels.

For more information and to email us directly, please take a look at our Contact Us Page here.

We accept all major Debit and Credit Cards such as: Mastercard, Visa and Meastro.

If you'd prefer to pay by another method, please do contact us here to discuss.

Our Brochure is now in development and we can arrange to send one to you once it becomes available. To be added to our mailing list please send us a quick email using the form here and include your address details

We'll then send you a brochure once it becomes available.

Your Order

Order Confirmations are normally sent once you press submit your order on the Website. In the event your confirmation email hasn't arrived, please check your spam/junk folders in the first instance.

If you still can't locate the email, please contact us here and we will look into it for you.

Yes, we have several options for you to be able to 'gift' your order.

You can arrange for the order to be sent to an alternative address with a note explaining the order is from yourself.

We also have the option for you to gift wrap certain products - this option will be presented to you on the Product Page where applicable.

If you need to cancel or change your order, please contact us here and we'll sort that out for you


We offer a range of Delivery Options from Standard to Express Delivery across the UK, Europe and the USA. Please take a look here at our most up to date delivery information

We're always looking to expand our delivery - please contact us here if we can be of any help.

We're sorry to hear that your order hasn't arrived. In the first instance, please track your parcel using the despatch information provided (where applicable). In the event that your parcel still can't be located, please contact us here, so that we can look into it for you.

Please get in touch with us here so that we can look into this for you and arrange for a replacement to be sent out.


We're sorry to hear that you wish to return your item. For all returns, we ask you to return them to us within 30 days of receipt in perfect saleable condition for a full refund or exchange.

Please do contact us here initially so that we can sort this out as quickly as possible for you.

Sorry to hear that you've received the wrong item. Please contact us here and we'll arrange to get the correct item sent out to you immediately.

Sorry that your item is faulty. Please contact us here so that we can get this resolved for you.