Airplane Bookshelf

• *We do our best to deliver within the timeframe given, although this is not guaranteed.
• KidKraft use a range of couriers dependent on the size and weight of the item.
• Where an item is delivered on a Pallet - this will be delivered to the kerbside of your property.
• Each Courier will provide you with a 2-3 hour delivery window, and tracking details will be provided so you can amend/change or update your delivery as needed.
• Please note that whilst every effort is made to deliver within the timeframe given it is an estimate and we will send you a despatch email to confirm your order has left KidKraft's Warehouse. 
• Please note no compensation will be offered where the delay with the delivery is due to the Supplier or the Courier.
• Should we be made aware by KidKraft that there is a significant delay with your order, we will inform you with the information we have available and you will always have the right to cancel or amend your order prior to despatch.

• Unfortunately we can't deliver outside of the UK at this present time.
• Remote Deliveries are exempt from the Free Delivery offer and will incurr a further charge.
• Remote Deliveries are classed as: Scottish Highlands & Islands, Isle of Man, Channel Islands & Isle of Scilly.

Delivery Charges

Our delivery charges are outlined below. We will advise you of your delivery options at the Checkout.

We hope that you are happy with your order, however we understand that sometimes things may not be quite right and if you do need to return an item we are happy to offer an exchange or full refund.

We ask that all items be returned to us within 30 days of receipt in perfect saleable condition.

You also have the right to cancel your order with us within the 14 days cancellation period. Full details of your cancellation rights can be found in our terms and conditions here.

We're an Award Winning online Baby Store specialising in Children's Furniture, Toys and Personalised Gifts.

We've been in business over 10 years, and you are at the heart of what we do so it's important that we get it right for you.

At the core of our business are three principles..

It's about familyAt the heart of our business is our family, so we want to help you create those special moments and enjoy quality family time together too.

Lifestyle & Experience We're parents too, so we look at all of our ranges through the eyes of a parent and we let our little ones look and test too!

Personality We've been building this brand for over 10 years and we want our brand to have personality. We might be a retail store but we're parents too!

At the centre of our business is Linda Ladley and here's a little message from her...

We want to make your shopping experience with us as easy as possible and we've implemented and continue to implement systems that help us to do that.

We hope you enjoy shopping on our store, and if we can be of any further help please don't hesitate to click on the message icon below and either myself and my team will be in touch to help you!

Thanks Lind xx